# FAQ

## How can I create TikTok Pixel?

Make sure you create a [TikTok Ads](https://ads.tiktok.com/) account before. 

* Navigate to your TikTok Ads account
* Click Event > Website Pixel > Manage
* Click Create Pixel
* Add a pixel name 
* Select "Manually install pixel code"
* Copy the Pixel ID and add it to Switch TikTok App on your store.

{% hint style="info" %}
<https://ads.tiktok.com/help/article?aid=10040>
{% endhint %}

## Where can I find the pixel ID ?

When you created the Pixel on the TikTok Ads Manager, you have chosen to install the pixel manually. A code was generated. You need to spot the number sequence like this :

![](https://3031673989-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQmCqba-kTzypSo663i%2F-MSY3Z8pMA9g4UiHZ2JH%2F-MSY9mGUTwmpLuZxaJvn%2Fcode-pixel.png?alt=media\&token=025ef6b2-9983-439b-97c1-3e050e59ec0c)

## How to check if TikTok Pixel is correctly firing&#x20;

#### 1/ Using the TikTok Pixel Helper Chrome extension

The best way to check if the pixel is correctly firing is by using the [TikTok Pixel Helper](https://chrome.google.com/webstore/detail/tiktok-pixel-helper/aelgobmabdmlfmiblddjfnjodalhidnn) extension in Chrome.&#x20;

* Open Chrome browser
* Install the extension. You can download it [here](https://chrome.google.com/webstore/detail/tiktok-pixel-helper/aelgobmabdmlfmiblddjfnjodalhidnn)
* Visit your store
* Open the extension

![](https://3031673989-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQmCqba-kTzypSo663i%2F-MScXKysvXlioK-b0ofA%2F-MScZCdyZsRhn4HQDg5K%2Fscreely-pixel-helper-ext.png?alt=media\&token=42a41b52-6ee9-486b-abca-5a985240f00b)

* Make sure that you see the Pixel ID that you entered in settings form

![](https://3031673989-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQmCqba-kTzypSo663i%2F-MScXKysvXlioK-b0ofA%2F-MScYQLu9CwxXK7vLI5m%2Fscreely-pixelhelper.png?alt=media\&token=55b2b50d-321f-4d73-991f-06b58a6e67d1)

#### 2/ Using the debug mode of the Switch TikTok Pixel app

* Head to the app in your store admin, and set the debug mode to **Info** and save the changes.

![](https://3031673989-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQmCqba-kTzypSo663i%2F-MScXKysvXlioK-b0ofA%2F-MScZssuPZFOS5gRs51i%2Fscreely-debugmode-set-to-info.png?alt=media\&token=a4e181ab-547b-4660-91f6-f6cbbf772d63)

* Open the store in Chrome
* Open [Console in Developer Tools](https://developers.google.com/web/tools/chrome-devtools/open)
* Inside the console you will see information printed out the injected pixel.

![](https://3031673989-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQmCqba-kTzypSo663i%2F-MScXKysvXlioK-b0ofA%2F-MSc_GutFw8wAE0kQeD2%2Fscreely-console.png?alt=media\&token=67e1864f-37b9-47e5-8366-56f6ee903c98)

* Disable the debug mode by setting to **Off** once you are done debugging.