FAQ

How can I create TikTok Pixel?

Make sure you create a TikTok Ads account before.

• Navigate to your TikTok Ads account

• Click Event > Website Pixel > Manage

• Click Create Pixel

• Add a pixel name

• Select "Manually install pixel code"

• Copy the Pixel ID and add it to Switch TikTok App on your store.

Where can I find the pixel ID ?

When you created the Pixel on the TikTok Ads Manager, you have chosen to install the pixel manually. A code was generated. You need to spot the number sequence like this :

How to check if TikTok Pixel is correctly firing

1/ Using the TikTok Pixel Helper Chrome extension

The best way to check if the pixel is correctly firing is by using the TikTok Pixel Helper extension in Chrome.

• Open Chrome browser

• Install the extension. You can download it here

• Visit your store

• Open the extension

• Make sure that you see the Pixel ID that you entered in settings form

2/ Using the debug mode of the Switch TikTok Pixel app

• Head to the app in your store admin, and set the debug mode to Info and save the changes.

• Open the store in Chrome

• Open Console in Developer Tools

• Inside the console you will see information printed out the injected pixel.

• Disable the debug mode by setting to Off once you are done debugging.