# FAQ

## How can I create TikTok Pixel?

Make sure you create a [TikTok Ads](https://ads.tiktok.com/) account before. 

* Navigate to your TikTok Ads account
* Click Event > Website Pixel > Manage
* Click Create Pixel
* Add a pixel name 
* Select "Manually install pixel code"
* Copy the Pixel ID and add it to Switch TikTok App on your store.

{% hint style="info" %}
<https://ads.tiktok.com/help/article?aid=10040>
{% endhint %}

## Where can I find the pixel ID ?

When you created the Pixel on the TikTok Ads Manager, you have chosen to install the pixel manually. A code was generated. You need to spot the number sequence like this :

![](/files/-MSY9mGUTwmpLuZxaJvn)

## How to check if TikTok Pixel is correctly firing&#x20;

#### 1/ Using the TikTok Pixel Helper Chrome extension

The best way to check if the pixel is correctly firing is by using the [TikTok Pixel Helper](https://chrome.google.com/webstore/detail/tiktok-pixel-helper/aelgobmabdmlfmiblddjfnjodalhidnn) extension in Chrome.&#x20;

* Open Chrome browser
* Install the extension. You can download it [here](https://chrome.google.com/webstore/detail/tiktok-pixel-helper/aelgobmabdmlfmiblddjfnjodalhidnn)
* Visit your store
* Open the extension

![](/files/-MScZCdyZsRhn4HQDg5K)

* Make sure that you see the Pixel ID that you entered in settings form

![](/files/-MScYQLu9CwxXK7vLI5m)

#### 2/ Using the debug mode of the Switch TikTok Pixel app

* Head to the app in your store admin, and set the debug mode to **Info** and save the changes.

![](/files/-MScZssuPZFOS5gRs51i)

* Open the store in Chrome
* Open [Console in Developer Tools](https://developers.google.com/web/tools/chrome-devtools/open)
* Inside the console you will see information printed out the injected pixel.

![](/files/-MSc_GutFw8wAE0kQeD2)

* Disable the debug mode by setting to **Off** once you are done debugging.


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